✅ Acceptance and warranty
In brief
With acceptance, the customer says: "The work is essentially in line with the contract." From then on the limitation period for claims for defects runs.
- For buildings it is five years under the BGB.
- For other work, such as maintenance or alteration of an item, two years.
- If the VOB/B is agreed and nothing else is specified, four years apply to buildings.
Have the acceptance recorded in a protocol. If the customer does not react to a set deadline, acceptance can be deemed to have taken place. With consumers, a notice must be given beforehand.
Step by step
- Announce completionTell the customer in writing that the work is finished and offer a date for acceptance.
- Keep an acceptance protocolRecord the date, the people involved and any defects in writing.
- Set a deadline for acceptanceOnly then can acceptance be deemed to have taken place if the customer stays silent.
- Give consumers a noticePoint out the consequences of setting the deadline in text form.
Deadlines
- The limitation period starts with acceptance (§ 634a Abs. 2 BGB). Without documented acceptance, the start is disputed.
- If a defect is fraudulently concealed, the standard period applies, for buildings at least five years (§ 634a Abs. 3 BGB).
- Whoever accepts a known defect keeps their rights only with an express reservation (§ 640 Abs. 3 BGB).
In depth · legal basis, figures and practice – for advisers and professionals
Acceptance
Under § 640 BGB, the customer is obliged to accept work produced in accordance with the contract. Acceptance may not be refused because of insignificant defects. Acceptance is deemed to have taken place if, after completion, the contractor has set the customer a reasonable period for acceptance and the customer has not refused acceptance within that period, stating at least one defect. If the customer is a consumer, the contractor must have pointed out the consequences to them beforehand in text form.
Limitation of claims for defects
§ 634a BGB distinguishes two years (producing, maintaining, altering an item), five years (building, planning or supervision service) and the standard period of three years (§ 195 BGB) for other cases. The limitation period starts with acceptance. In case of fraud the standard period applies, for buildings at least five years.
VOB/B
If the VOB/B is agreed, the limitation period under § 13 Abs. 4 VOB/B is four years for buildings and two years for other work, unless a period is agreed in the contract. For fire-exposed and flue-gas-insulating parts of industrial furnace installations it is one year. For rectification work, according to a search hit, a new two-year period begins with acceptance, which does not end before the main period expires. The source refers to the 2016 version; whether a newer version applies was not checked.
The customer's rights in case of defects
§ 634 BGB names subsequent performance, self-remedy, withdrawal, price reduction and damages. Details on order and requirements were not evaluated in detail here.
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