🔎 Finding a therapy place
In brief
Finding a therapy place can take time – you significantly improve your chances if you use several routes at the same time: the appointment service (Terminservicestelle) 116117, the online psychotherapist search of the state chambers, direct enquiries at several practices and outpatient clinics. The more flexible you are about location, method and therapist, the faster it usually works out.
Step by step
- Search on several tracksCall several practices from the psychotherapist search of the state chamber, use 116117 in parallel and ask at outpatient clinics.
- Get put on waiting listsEven if a practice currently has no free places, it is worth asking for a place on the waiting list – and calling again later.
- Use acute treatment as a bridgeUntil a regular therapy place becomes free, acute treatment can bridge the time (see the separate topic page on acute treatment).
- Stay flexible on method and locationAccording to studies, people who commit to a particular therapy method or a particular person wait considerably longer than those open to several options.
- Check online optionsVideo consultations and digital health applications (DiGA) approved by the G-BA can be used as a supplement but do not replace treatment in case of severe symptoms.
Deadlines
- According to a BPtK analysis of billing data (data basis 2019), the average waiting time from first contact to start of therapy was around 142 days nationwide – a study value with in some cases considerable regional differences, not a current measurement.
- According to BPtK analyses, people who receive consultation hour and therapy from the same person wait a considerably shorter time (median) than those who have to go through several practices.
- Rural regions in some cases have noticeably longer waiting times than big cities – the exact difference varies by region and study.
- A declined enquiry at a practice is normal and no sign that no treatment is possible – it is worth continuing to search.
In depth · legal basis, figures and practice – for advisers and professionals
What the BPtK studies show
The Federal Chamber of Psychotherapists (BPtK) has analysed billing data several times. A much-cited analysis arrived at an average waiting time of around 142 days from first contact to the start of therapy (data basis: first contacts in the first quarter of 2019); around 40 % of patients could begin at the earliest in the third quarter, and more than 10 % waited a year or longer. A further BPtK study on Bavaria shows in addition clear urban-rural differences. These figures are study results with a specific survey period, not a real-time statistic for September 2026 – more recent, nationwide comparable figures were not available to this research.
Why waiting times vary so much
The Associations of Statutory Health Insurance Physicians plan the number of statutory-insurance practice seats for psychotherapy according to a needs-planning guideline that professional associations have criticised as insufficient for years. Waiting times also depend on region, therapy method and willingness to use several points of contact.
A question about your situation that this page does not answer? Write to us or use the contact form – we will tell you which office is responsible and what to bring. Free of charge, without individual legal advice.