I want to get out of a contract or subscription
How the roadmap works. Answer the questions. Your roadmap is built from your answers. It shows whether you withdraw or cancel, which deadline is running and how to stop payments being taken. Act early: many deadlines are short.
Your answers are not stored or transmitted; they only appear in your browser's address bar. Anyone who shares the link also shares the answers. Legal position as of October 2026: BGB (§§ 309, 312g, 312j, 312k, 355–357, 356a as in force since 19 June 2026, 675x, 676b), TKG 2021, EnWG, StromGVV, VVG, UWG, VSBG.
Your situation
Your roadmap
As of October 2026. The roadmap arranges general information according to your answers. It does not review an individual case, does not replace legal advice and does not assess your dismissal or any deadline as valid, met or missed. Whether an entitlement exists is decided by the responsible office; deadlines and amounts change often – check important details with an advice centre.
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On a decision, deadline, application or responsibility. You get an answer with the matching page, the responsible office and the next step, usually within two working days. No legal advice in individual cases, no sharing of your data.